By Rozanne M. Andersen, Vice President and Chief Compliance Officer, Ontario Systems LLC and former CEO and Vice President of Government Affairs, ACA International
2012 ushers in many changes for the accounts receivable industry on every front, but legal, legislative and regulatory trends may be the most impactful. For every company involved in collections, new laws and regulations—even proposed versions—will involve significant changes to workflow, technology and day-to-day operational policy. In this report I take stock of thousands of regulations, case law decisions and recent legislation. Read Eye on the Horizon 2012: Emerging Legal, Legislative and Regulatory Trends in the Accounts Receivable Industry [PDF].