Executive Reports
Kaulkin Ginsberg has published substantive research publications about the outsourced business services (OBS) industry. Drawing largely on our knowledge of and relationships within the industry, these publications are widely recognized as definitive published resources.
Q1 2013
Outsourced Business Services Sector Review
The OBS sector continued to enjoy an active M&A market during the first quarter of 2013, despite the roller coaster trends unfolding throughout the global economy. But, as we all know, statistics alone do not tell the whole story about a sector's M&A performance. In this report we will dig into each of the OBS industries and discuss what key trends are unfolding and how they may impact the OBS M&A market throughout 2013, and beyond.
Revenue Cycle Management
Outsourcing Industry Report
This report provides an overview of the U.S. healthcare revenue cycle management (RCM) industry including its primary service offerings, key market trends, and future growth opportunities. Due to our involvement as a strategic advisor to the RCM industry and its level of attractiveness to strategic and financial buyers, we have also incorporated an overview of the recent merger and acquisition (M&A) activity within this industry and market trends we see unfolding going forward.
Q4 2012 Outsourced Business Services Sector
Year-End Review
Despite the tumultuous trends unfolding in the United States due to a presidential election, pending fiscal cliff and uncertain economic future, the OBS sector experienced a rather robust M&A market in 2012. In fact, it could be described as explosive compared to 2011
Survive Today and Thrive Tomorrow:
8 Tactics from Successful ARM Companies
The stagnant economic recovery combined with increased regulatory scrutiny and compliance requirements has made it particularly challenging for many U.S. based debt collection agencies, debt purchasing companies and debt collection law firms to sustain their business performance and growth.
Kaulkin Ginsberg Q3 2012 M&A Report:
Outsourced Business Services Sector Review
Despite some significant upcoming events and their potential impact on the U.S. economy, such as the Presidential election and the expiration of the Bush tax cuts, the outsourced business services (OBS) sector has continued to support an active merger and acquisition (M&A) market.
Customer Relationship Management
Outsourcing Industry Report
This complimentary report provides an overview of the customer relationship management (CRM) industry and how it has evolved over the past 50 years. We have summarized the current primary service offerings, industry trends, regulatory activity and emerging market trends.
Kaulkin Ginsberg Q2 2012 M&A Report:
Outsourced Business Services Sector Review
Our Q2 2012 report provides M&A and related market trend overviews for the Accounts Receivable Management (ARM), Customer Relationship Management (CRM) and Revenue Cycle Management (RCM) industries, which comprise Kaulkin Ginsberg’s OBS sector. This report also offers an update on regulatory trends from Rozanne Andersen, Esq., and an article from Mike Ginsberg on how owners can avoid pitfalls when negotiating a deal directly with a buyer prospect.
Kaulkin Ginsberg Q1 2012 M&A Report:
Outsourced Business Services Sector Review
" Ready, Set, Deal!” was the rallying cry of buyers and sellers in the OBS markets as the volume of completed transactions in Q1 2012 reached their highest level in the past year with 21 deals completed representing almost $700 million in deal value. By comparison, only 8 transactions representing less than $100 million in deal value were completed in Q1 2011. " Learn More
Kaulkin Ginsberg Q4 2011 M&A Report
For the most part, buyers gravitated toward strong performing companies in growth markets (e.g., Healthcare), and underperforming companies with good clients and synergistic cost savings. Deal activity peaked in Q3, but declined again in Q4 as the holidays slowed down due diligence and companies started to focus on strategic planning for 2012.
Kaulkin Ginsberg Q3 2011 M&A Report
In the third quarter of 2011, the number of mergers and acquisitions in the accounts receivable
management (ARM) industry kept pace with deal
activity during the same period a year earlier, but
total transaction value well exceeded totals from
Q3 2010, according to Kaulkin Ginsberg Company, the leading M&A and strategic advisory
firm in the outsourced business services sector.
Collection Agency Financial Benchmark Report 2011
Regular Price: $409.00
Special Price: $299.00
Through a partnership with Business Valuation Resources LLC, we have arranged to bring you extensive collection agency financial information from BizMiner that has not previously been available about the industry. This report contains data on more than 1,600 agencies across eight size categories with revenues ranging from under $500,000 to $50-100 million. Learn More
Healthcare Receivables Report
$129.00
Originally sold for $997, this report provides a good historical perspective and industry primer for those unfamiliar with the healthcare receivables market. Learn More
The Global Debt Buying Report
$129.00
Originally sold for $1,995, this report provides a good historical perspective and industry primer for those who are unfamiliar with the debt buying market. Learn More
The Kaulkin Report 7th Edition: The Future of Receivables Management
$129.00
Originally sold for $2,995, and to ARM firms for $995, this report provides a good historical perspective and ARM industry primer for those who are unfamiliar with the market. Learn More
LATEST BLOGS
Latest Rumblings in the ARM Industry
May 15, 2013
The latest rumblings about the debt collection and accounts receivable management industry are a mixed bag for credit and collection profess ....
» see this post » all posts
To Sell to a Strategic, Financial or an Industry Buyer? Your Role Post-Closing Might Drive the Answer.
April 29, 2013
Part 3 of a 3 part blog seriesYou already made the decision to sell your business. Youre now faced with the daunting task of determi ....
» see this post » all posts
Where M&A and Compliance Intersect
April 17, 2013
M&A activity continues to chug along in the ARM industry despite all of the regulatory and compliance concerns at the state and federal ....
» see this post » all posts
Events
Webinar: The Future of Collections
May 23rd, 2013
Did you miss Mike Ginsberg's keynote at the TRMA Spring Conference? Here is your chance to see it!
Life of a Debt: Data Integrity in Debt Collection
Washington, DC
June 6th, 2013
The Federal Trade Commission and the Consumer Financial Protection Bureau will host a joint roundtable on June 6, 2013, to examine the flow of consumer data throughout the debt collection process.
HFMA ANI
Orlando, Florida
June 16th-19th, 2013
Learn about experiments with population health, bundled payments, and managing the operations and financial performance of physician practices.
