Kaulkin Ginsberg's Blogs

Lessons Learned from the Trenches (Part II)

August 23rd, 2016

As summer comes to an end, if you’re having strong feelings about selling, now might be the time to take action. These key aspects of the sale process will help you prepare.

The Industry’s Trending Topics

July 27th, 2016

Mike and Rozanne have redesigned their ARM Quarterly Review webinar, making it more engaging and lively for participants. Learn about what’s in store for Thursday, August 4th’s presentation.

Lessons Learned from the Trenches (Part I)

July 21st, 2016

Successful transactions rarely happen by accident. The owner who prepares his or her business for a sale in advance, who visualizes the outcome again and again, and who learns from others’ trials and tribulations is in a better position for a great outcome.

Semiannual Outlook for Q2 2016: A Strengthening Employment Rate

July 20th, 2016

The state of the U.S. economy – especially the employment rate – has been in the spotlight as Election Day 2016 approaches. Although there is merit to both the Republican and Democratic job market narratives, overall the employment climate is improving.

The Top 5 Value Killers

July 13th, 2016

Test your ARM company’s performance to see if you’re at the top of your game, or if you need to improve one of these five areas.

Why aren’t more debt collection companies publicly traded?

July 5th, 2016

Perception plays a major role in the launch of an IPO. Because the ARM industry has received so much negative publicity, it’s unlikely it will ever fully embrace the stock market as a source of funding.

The Truth Behind CFPB Complaints: June 2016 Update

July 1st, 2016

Kaulkin Ginsberg tracks issues with the CFPB’s Consumer Complaint Database, and notes massive differences between the data disclosed in monthly complaint reports versus data present in the Database in this quarterly blog update.

Lack of Funding Discourages ARM Startups

June 29th, 2016

The number of startups in the U.S. ARM industry has fallen drastically over the past decade, and for the first time since the start of collections as an industry, a true barrier-to-entry has formed.

Brexit’s Effect on the U.S. ARM Industry

June 27th, 2016

Last week, Great Britain voted to leave the European Union – otherwise known as "Brexit." For all of the talk surrounding one of the most monumental changes to the global economy since the financial crisis of the late 2000s, little has been said about its impact on the U.S. ARM industry.

Regulatory Climate Fueling Tech Vendor Acquisitions

June 14th, 2016

Yesterday, Ontario Systems announced it has acquired Columbia Ultimate Business Systems (CUBS), bringing together two of the largest and most recognized technology vendors in the U.S. ARM industry. The factors influencing transactions like this one are identical to those collection agencies and other service providers are facing, including: The desire to realize economies of scale Read More


Possible H-1B Visa Reform on the Horizon will Impact the ARM Industry

February 24, 2017

Human capital is a crucial aspect of efficient and innovative business processes, as well as a country's long-term growth potential. As such, the implications associated with changing the existing H-1B visa program structure will have far reaching consequences on all industries, including the outsourced business services. ....

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Establishing Value Before Going to Market

February 1, 2017

Kaulkin Ginsberg recommends business owners establish a realistic value for their business before going to market. This ensures we are on the same page with our clients, and avoids causing undo stress to the management team by starting and stopping a sale process....

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Check Payments: A Dying but Meaningful Market

January 19, 2017

Before the 21st century, collecting bad checks was one of the largest sources of new business for debt collection agencies. Innovations in fintech are continually changing consumers' transaction modes through the use of advanced technologies like mobile payment systems, and checks are becoming increasing rarer as a means of noncash payments. We examine trends within checking and discuss how changes in this market will affect the ARM industry. ....

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Mike Ginsberg Leading Panel Discussion at DBA International 20th Anniversary Conference

February 1, 2017

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will be speaking in a panel discussion on Trends in Debt Buying on Wednesday, February 8th at the DBA International 20th Anniversary Conference in Las Vegas, Nevada....

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Spring 2017 Research Fellowship Program Analyzes International Outsourced Business Services

February 1, 2017

Kaulkin Ginsberg, the leading consultancy and M&A advisory firm for the outsourced business services (OBS) industry, began the eighth semester of its Research Fellows Program on January 30th in conjunction with the University of Maryland, College Park's Department of Economics. Fellows will be analyzing and developing market research reports on the German, U.K., Australian, and Canadian OBS industries, with a particular focus on collection agencies and call centers.....

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Kaulkin Ginsberg Releases the Healthcare RCM Overview

November 1, 2016

This report provides analyses of the current and anticipated challenges facing the healthcare market, trends facilitating growth, and an outlook for the future.....

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