Press Releases

Kaulkin Ginsberg Announces IAB Solutions, LLC’s Acquisition by Skillman Management & Capital, LLC

January 22nd, 2013

January 22, 2013, ROCKVILLE, MD—Kaulkin Ginsberg is pleased to announce that an affiliate of Skillman Management & Capital, LLC (“Skillman”) has made a strategic investment in IAB Solutions, LLC (“IAB”) and as part of that has acquired IAB from Evergreen Industries, LLC and Greyrock Capital Group. Kaulkin Ginsberg acted as IAB’s exclusive M&A advisor. There will Read More

Kaulkin Ginsberg announces the release of the Customer Relationship Management (CRM) Industry Report

November 15th, 2012

Rockville, MD, November 15, 2012— The CRM industry is one of the most mature in the OBS sector. Call centers originated in the 1960s when companies realized that a portion of their budgets should be dedicated to customer service. Some of the first companies that implemented call centers for customer service were banks and airlines. Read More

Mercantile Adjustment Bureau, LLC Acquisition of Creditors Interchange Receivable Management, LLC

October 31st, 2012

Rockville, MD, October 31, 2012 – Kaulkin Ginsberg announces that Mercantile Adjustment Bureau, LLC, one of the fastest growing companies in the ARM industry, has acquired Creditors Interchange Receivable Management, LLC (CI). Kaulkin Ginsberg served as strategic advisors to Creditors Interchange. Creditors Interchange is a top tier collection agency servicing marquee clients in market verticals Read More

Kaulkin Ginsberg Announces the Release of the Q3 2012 Outsourced Business Services Sector Review

October 25th, 2012

Rockville, MD, October 25, 2012-Q3 generated 18 merger and acquisition (M&A) transactions representing over $960 million in deal value within outsourced business services (OBS), with a year-to-date total of 64 transactions and $2.28 billion in deal value. Even as we face potential changes in the economy, regulation, etc., buyers remain motivated to acquire businesses in Read More

Flexpoint Ford Announces the Acquisition of Jefferson Capital from CompuCredit Holdings

August 9th, 2012

Rockville, MD, August 9, 2012 — Kaulkin Ginsberg announced that Flexpoint Ford, LLC, a private equity firm focused on the financial services and healthcare sectors, announced today that an affiliate of Flexpoint has acquired Jefferson Capital International ("Jefferson Capital" or "JCAP") from CompuCredit Holdings Corporation ("CompuCredit"). Kaulkin Ginsberg acted as a strategic advisor to Flexpoint. Read More

Kaulkin Ginsberg announces transaction between Patient Financial Services, Absolute Collection Service and Optimum Outcomes

July 31st, 2012

Transaction illustrates continued M&A activity within the healthcare sector of the accounts receivable management (ARM) and revenue cycle management (RCM) industries  Philadelphia, PA – July 31, 2012 – Kaulkin Ginsberg is pleased to announce the acquisition of Patient Financial Services, Inc. and Absolute Collection Service, Incorporated (collectively, “ACS”) by Optimum Outcomes, a leading provider of Read More

Kaulkin Ginsberg Announces the Sale of O’Currance Teleservices, Inc. to Fusion BPO Services Group

February 7th, 2012

Kaulkin Ginsberg is pleased to announce the sale of O’Currance Teleservices, Inc., a portfolio company of Riverlake Partners. O’Currance is one of the leading providers of direct response marketing telesales services in the U.S. The terms of the transaction were not disclosed. Kaulkin Ginsberg, the leading M&A and strategic advisor to the outsourced business services Read More

Kaulkin Ginsberg Initiates Transaction Between EOS Group and Nor-Don Collection Network

November 4th, 2011

PHILADELPHIA, PA — International accounts receivable management (ARM) firm EOS Group, a company of the Otto Group, announced its entrance into the Canadian ARM market with the acquisition of Canadian debt collection business of Nor-Don Collection Network Inc. (NCN) effective November 4, 2011. Hans-Werner Scherer, Chairman of the EOS Group’s Board of Directors, said, "After Read More

KGC Director Mark Russell discusses why buyers are currently focused on the healthcare sector

October 3rd, 2011

Kaulkin Ginsberg Company’s assessment of ARM industry transactions in the third quarter of 2011 noted three significant healthcare market deals, Avadyne Health’s acquisition of Revenue Cycle Partners, Waud Capital’s recap of Revenue Cycle Solutions (RCS), and Blackford Capital’s recapitalization of Key Health Medical Solutions. Click here to hear KGC Director, Mark Russell, discuss why the Read More

National Recovery Agency acquires California based collection agency

April 25th, 2011

April 25, 2011 – Philadelphia, PA – Steven Kusic, President & CEO of National Recovery Agency (NRA) is pleased to announce that an agreement has been reached with the shareholder of ACA Receivables, LLC d/b/a American Agencies (AA) to acquire the assets of the California based consumer accounts receivable management firm. NRA will operate American Read More


Perception Metrics and Their Effect on the ARM Industry

May 25, 2017

While being able to quantitatively assess the health of the U.S. economy is great, most experts agree that other more qualitative factors are just as important. In fact, some experts believe that perception alone may be enough to influence the health of the economy since it directly relates to their spending and saving levels. ....

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A New Debt Milestone in Q1 2017 (But Not Really)

May 24, 2017

Some news outlets have started reporting that total consumer debt has finally surpassed its previous peak, which was during the Great Recession's height, and have even suggested that the newly released data might imply that we're on the verge on another downturn. However, these outlets are ignoring a number of important factors that suggest consumer debt levels and the potential for an economic downturn are not so dire....

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Semiannual Wealth Outlook: Collection Liquidation Results May Improve Amidst Positive Wage and Disposable Income Trends

May 18, 2017

When analyzing the economy and its interaction with the ARM industry, wealth-related economic metrics may be the most important indicator for growth. At its core, the economy is healthy when individuals, on average, are earning and spending more money, and economic livelihood is expanding, while the ARM industry is strongest when collection liquidation results are on the rise. As such, it makes sense that wealth metrics are the perfect tool for analyzing the strength of the economy and ARM industry....

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ACA of Texas Publishes "Three Critical Healthcare Industry Trends for Outsourced Business Services" in its Winter 2017 Magazine

March 16, 2017

The ACA of Texas Publishes "Three Critical Healthcare Industry Trends for Outsourced Business Services" by Kaulkin Ginsberg in its Winter 2017 Magazine. Kaulkin Ginsberg details its belief that the growth in patient lending and financing programs, clinical integration networks, and physician quality reporting systems for the Centers for Medicare and Medicaid Services (CMS) could have profound effects on companies focused on servicing healthcare providers in 2017 and beyond.....

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ACA of Texas Publishes "M&A Trends in the U.S. ARM Industry" in its Winter 2017 Magazine

March 15, 2017

The ACA of Texas Publishe "M&A Trends in the U.S. ARM Industry" an article by Kaulkin Ginsberg in its Winter 2017 Magazine. This article examines the key trends and developments driving M&A activity in the U.S. ARM industry by market segment.....

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Mike Ginsberg Leading Panel Discussion at DBA International 20th Anniversary Conference

February 1, 2017

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will be speaking in a panel discussion on Trends in Debt Buying on Wednesday, February 8th at the DBA International 20th Anniversary Conference in Las Vegas, Nevada....

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