Michael Lamm’s Posts

Where M&A and Compliance Intersect

April 17th, 2013

M&A activity continues to chug along in the ARM industry despite all of the regulatory and compliance concerns at the state and federal level.  Our Q1 13 M&A Report will be available soon–keep an eye out for it – to register to receive it first, click here. With the media continuing to shine a spotlight […]

Debt Buyer Consolidation – Encore Capital and Asset Acceptance Transaction

March 13th, 2013
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It is not every day that one of the largest and well-known, U.S. publicly traded debt buyers, Asset Acceptance (NASDAQ: AACC), announces that it will be acquired by one of its publicly traded competitors, Encore Capital (NASDAQ: ECPG) but I wouldn’t say it’s all that surprising. Assuming the transaction closes in June, our industry will […]

Quick Tips for Developing Profitability by Clients and Forecast Models

February 20th, 2013
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Back in January we released a report titled, “Survive Today and Thrive Tomorrow: 8 Tactics from Successful ARM Companies” where our team touched upon 8 tactics to help address today’s challenges while positioning your business for long-term growth. Two particular areas that are near and dear to my heart, as an M&A advisor, is the […]

M&A Activity in Q4 12 and What to Expect in 2013

January 8th, 2013
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It seems as though we are always waiting for the federal government to avoid some major calamity and at the end of 2012, it was no different with our politicians battling it out till the last possible second to avoid the catch phrase of the year – the “fiscal cliff.” After a long, drawn out […]

Don’t Forget About Private Equity – They Are an Option Worth Considering Too

December 3rd, 2012
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Strategic and industry buyers are not the only fish in the sea to consider when thinking about a sale of your business. Private equity firms have been very active in outsourced business services (OBS) in 2012. We have seen many platform and add-on investments get done this year and I am sure as we approach […]

Asset Class Diversification – It’s actually working for some in the ARM industry

October 11th, 2012
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I wrote a blog last week as a follow up on an article that was in the Spring Edition of Debt Buyers Association magazine (DBA the Magazine) regarding asset class diversification.  Funny enough, later that week, a reporter from the Jacksonville Business Journal wrote a piece (on September 28th) about a hybrid ARM business, Stellar […]

Getting Ready for 2013 – Asset Class Diversification

September 28th, 2012
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For the past 2 decades the ARM industry has been dominated by ARM firms that either purchased and/or serviced credit card receivables. We continue to see many players struggle, both debt buyers and collection agencies, which are focused predominately on credit cards. They are unable to find volume to purchase and/or service.   As a result […]

Healthcare ARM and RCM Industries Converging

May 17th, 2012

The convergence between Accounts Receivable Management (ARM) and Revenue Cycle Management (RCM) providers continued to be apparent in Q1, as both strategic buyers and larger private equity backed Healthcare OBS companies were aggressively seeking acquisition opportunities in both markets. Historically, Healthcare Outsourced Business Services (OBS) companies fell into either a collection servicing (ARM provider) or […]

Collection Agency Consolidation a Possible Trend in 2012

February 2nd, 2012

Every transaction that occurs in the ARM industry has its nuances: an agency that has substantial client concentration trying to come up with a fair market value of a debt buyer’s portfolio of charged off credit card paper, trying to figure out how collection licenses will convey post-closing, etc.  Despite all of these nuances — […]

Buy or Lease Your Collection Call Center? An Agency Owners’ Dilemma

November 4th, 2011

As we approach year-end, a lot of debt collection agency owners may be thinking about what do with their current facility space. Do they move into nicer digs, stay where they are and sign a longer term lease, or simply go out and buy a building? We get these questions a lot from agency owners […]

LATEST BLOGS

Mid-Year Predictions: What to Watch for in the ARM Industry

September 9, 2014

Nearly seven years after the onset of the Great Recession, we are only now beginning to reach pre-recession levels of economic activity. The U.S. ARM industry has been forever changed. As strategic planning is a big focus in the fall for most executives, here are some of our mid-year predictions for the ARM industry:

Prediction #1 - As this graphic illustrates, we expect that more consumers will wind up in collections, and ....
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Healthcare and the Amazing Aging U.S. Population

September 2, 2014

(This and other client markets of the U.S. ARM industry were evaluated in our 2014 Accounts Receivable Management Midyear Review. Click here to request your copy now).

Between 2016 and 2034 the baby boomer generation – the largest population group in the United States – will begin retiring from the labor force. Baby boomers include all people born in the United States between the years 1946-1964, estimated to be 77.3 ....
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Segment in Focus: Debt Buyers - A Rapid Consolidation Anticipated

August 26, 2014

For many ARM professionals, adjusting to a world of intense government oversight, mounting client pressures, increased operating costs, and an economy slow to recover has been challenging to say the least. For US debt buyers in particular, functioning in today’s environment has been extremely difficult. Am ....
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2014 TRMA Fall Conference


Hilton Portland & Executive Tower, Portland, Oregon
September 30th- October 1st, 2014

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FCIB 25th Annual Global Conference


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October 12th-14th

Join FCIB in Baltimore this October for three days of networking with your peers from around the world and educational sessions led by i....

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ARM U


FHI 360 Conference Center, Washington, DC
October 14th-15th, 2014

ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors. ....

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