Michael Lamm’s Posts

Where M&A and Compliance Intersect

April 17th, 2013

M&A activity continues to chug along in the ARM industry despite all of the regulatory and compliance concerns at the state and federal level.  Our Q1 13 M&A Report will be available soon–keep an eye out for it – to register to receive it first, click here. With the media continuing to shine a spotlight […]

Debt Buyer Consolidation – Encore Capital and Asset Acceptance Transaction

March 13th, 2013

It is not every day that one of the largest and well-known, U.S. publicly traded debt buyers, Asset Acceptance (NASDAQ: AACC), announces that it will be acquired by one of its publicly traded competitors, Encore Capital (NASDAQ: ECPG) but I wouldn’t say it’s all that surprising. Assuming the transaction closes in June, our industry will […]

Quick Tips for Developing Profitability by Clients and Forecast Models

February 20th, 2013

Back in January we released a report titled, “Survive Today and Thrive Tomorrow: 8 Tactics from Successful ARM Companies” where our team touched upon 8 tactics to help address today’s challenges while positioning your business for long-term growth. Two particular areas that are near and dear to my heart, as an M&A advisor, is the […]

M&A Activity in Q4 12 and What to Expect in 2013

January 8th, 2013
new year

It seems as though we are always waiting for the federal government to avoid some major calamity and at the end of 2012, it was no different with our politicians battling it out till the last possible second to avoid the catch phrase of the year – the “fiscal cliff.” After a long, drawn out […]

Don’t Forget About Private Equity – They Are an Option Worth Considering Too

December 3rd, 2012
private equity

Strategic and industry buyers are not the only fish in the sea to consider when thinking about a sale of your business. Private equity firms have been very active in outsourced business services (OBS) in 2012. We have seen many platform and add-on investments get done this year and I am sure as we approach […]

Asset Class Diversification – It’s actually working for some in the ARM industry

October 11th, 2012

I wrote a blog last week as a follow up on an article that was in the Spring Edition of Debt Buyers Association magazine (DBA the Magazine) regarding asset class diversification.  Funny enough, later that week, a reporter from the Jacksonville Business Journal wrote a piece (on September 28th) about a hybrid ARM business, Stellar […]

Getting Ready for 2013 – Asset Class Diversification

September 28th, 2012

For the past 2 decades the ARM industry has been dominated by ARM firms that either purchased and/or serviced credit card receivables. We continue to see many players struggle, both debt buyers and collection agencies, which are focused predominately on credit cards. They are unable to find volume to purchase and/or service.   As a result […]

Healthcare ARM and RCM Industries Converging

May 17th, 2012

The convergence between Accounts Receivable Management (ARM) and Revenue Cycle Management (RCM) providers continued to be apparent in Q1, as both strategic buyers and larger private equity backed Healthcare OBS companies were aggressively seeking acquisition opportunities in both markets. Historically, Healthcare Outsourced Business Services (OBS) companies fell into either a collection servicing (ARM provider) or […]

Collection Agency Consolidation a Possible Trend in 2012

February 2nd, 2012

Every transaction that occurs in the ARM industry has its nuances: an agency that has substantial client concentration trying to come up with a fair market value of a debt buyer’s portfolio of charged off credit card paper, trying to figure out how collection licenses will convey post-closing, etc.  Despite all of these nuances — […]

Buy or Lease Your Collection Call Center? An Agency Owners’ Dilemma

November 4th, 2011

As we approach year-end, a lot of debt collection agency owners may be thinking about what do with their current facility space. Do they move into nicer digs, stay where they are and sign a longer term lease, or simply go out and buy a building? We get these questions a lot from agency owners […]


Valuation May Be the Most Effective Strategic Planning Tool

November 16, 2015

Do you truly understand the value of your business?

If you're like many executive teams, you're wrapping up your fall strategic planning session and finalizing your 2016 budget. As a part of this effort, did you also conduct an objective valuation of your business? If the answer is ye ....
» see this post    » all posts

Getting to Know the Utilities Industry

November 10, 2015

The utilities industry is a highly-regulated market with tremendous regional fragmentation despite its maturity. However, it presents excellent opportunities for ARM companies.

Utilities collections accounted for $550 billion in revenue for the ARM industry in 2014. This market segment is comprised of three broad sectors - electricity, gas, and water - but electricity and gas are projected to account for 97.6% of all utility revenue in 2015. Overall, Kaulkin Ginsb ....
» see this post    » all posts

Fundless Sponsors are Sprouting Up in the Lower Middle Market

November 4, 2015

Hardly a week goes by when I'm not contacted by a financial-type investor looking for quality companies to buy. In the past, these solicitations were infrequent, and they were typically made by marketing specialists from large, established private equity firms. In today's competitive M&A marketpla ....
» see this post    » all posts


DBA International's 19th Annual Conference

ARIA Resort and Casino
Las Vegas, NV
February 9th-11th, 2016

DBA International's 19th Annual Conference - Moving Forward Together - is one of the most well-attended events in the industry, attracting more than 1,100 participants. The event provides abundant networking opportunities with key players in the debt buying ....

» see more

2016 Larger Market Participant Summit

FHI360 Conference Center
Washington, D.C.
April 20th-21st, 2016

insideARM.com and the iA Institute host the fourth annual Larger Market Participant Summit.

This exclusive event caters to the unique interests of the larger ....

» see more

ICG 2016 Annual Meeting

The Cloister at Sea Island
Sea Island, GA
April 24th - 26th, 2016

ICG was originally formed by Dennis Punches nearly five decades ago, in 1967, as Men of Ideas. As the CEO and Founder of Payco American, the largest collection agency in the world at the time, Dennis wanted to establish a group comprised of decision makers from the largest debt collection agencies in the world to meet once a year. ....

» see more