Mike Ginsberg’s Posts

Lou Gehrig and Peter Frates are Forever Linked by the Powerful Message They Conveyed

August 18th, 2014

  On July 4, 1939, in his famous farewell speech at Yankee Stadium, Lou Gehrig, terminally ill with ALS, declared himself the “luckiest man on the face of the Earth.” Seventy five years later, and through the power of social media, more than one million people have taken the “Ice Bucket Challenge”, spreading awareness and […]

China’s Booming Credit Economy and the Potential for US ARM’s

August 5th, 2014

Increased regulation and government oversight from the alphabet soup of government agencies (FTC, FCC, and CFPB) on the U.S. accounts receivable management (ARM) industry has been nothing short of a malaise of late. The capital investments in compliance are enough to make your head spin, however, you decided that instead of looking for the exit […]

The Shoe Has Dropped – Eye Opening TCPA settlement further distorts public view of collection professionals.

August 1st, 2014

  Yesterday, we read the attention-grabbing headlines about the largest TCPA settlement ever paid by credit and collection professionals for allegedly using auto-dialers and/or pre-recorded messages in calls to cell phones without the consumers’ express consent (View here). What the headlines fail to acknowledge is that by levying such outrageous fines our shockingly pro-consumer regulators […]

Major Move at the Top – Goodbye, NCO?

July 17th, 2014

On Monday, Expert Global Solutions (EGS) announced that it would divest certain parts of its accounts receivable management (ARM) business to well-known private equity firm Platinum Equity. The tagline of their joint press release stated that the “business expected to operate as TSI,” effectively removing the name NCO from the U.S third party ARM industry […]

Mike’s Monday Musings

July 14th, 2014

In case you missed it, the second segment of the leadership series “From Our Desk to Yours” designed for ARM Executives by Rozanne Andersen and Kaulkin Ginsberg is now available for you to download here. In this segment, we covered important topics and developing trends including the keys to sustaining and growing revenues in today’s […]

Good sales people are hard to find

July 7th, 2014

Owners and executives across virtually every industry are constantly challenged by increasing their company’s revenues. For debt collection agencies increasing revenues is particularly challenging because expansion relies heavily on either securing new clients or increasing revenue streams from existing clients. Clients seldom embrace their vendors increasing rates and successful expansion into new markets especially requires […]

Return of the Subprime Market

July 1st, 2014

Credit and collection professionals fixated on the CFPB and other regulations may be overlooking a significant developing trend that could pave the way to sustainable increases in placement volumes and improvement in liquidation results from a critical market segment. Recent reports strongly support that lenders are once again pursuing risky credit-card borrowers more aggressively than […]

Why ARM Needs ICG

June 26th, 2014

The Benefits of ICG are Vast Earlier this week, CEOs from some of the largest Accounts Receivable Management (ARM) firms in the world gathered together on Marco Island for the annual International Collectors Group (ICG) meeting. Decision makers openly shared their experiences, discussed challenges and opportunities, and celebrated their successes with each other. From the […]

CFPB Sets Bad Example for Financial Literacy

June 18th, 2014

Martin Sher, who served as President of ACA International, authored 3 books on collections and owns a successful collection operation, recently wrote this short editorial about the CFPB that I thought was very insightful and important to pass along to you. Please share any comments you may have about this important topic. The Consumer Financial […]

Thankful on Father’s Day

June 13th, 2014

I am very fortunate to have had multiple “father figures” in my life to learn from. Each of them taught me vastly different life-lessons. They never preached their ways to me. Instead, they simply lived their lives and I gained valuable insight just by hanging around them. As Father’s Day approaches, I find myself thinking […]


Lou Gehrig and Peter Frates are Forever Linked by the Powerful Message They Conveyed

August 18, 2014

 On July 4, 1939, in his famous farewell speech at Yankee Stadium, Lou Gehrig, terminally ill with ALS, declared himself the ....
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Update on Healthcare Revenue Cycle Management Activity

March 26, 2013

As we discussed in our year-end report, 2012 was a breakout year for revenue cycle management RCM service providers.M&A activity i ....
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Where M&A and Compliance Intersect

April 17, 2013

M&A activity continues to chug along in the ARM industry despite all of the regulatory and compliance concerns at the state and federal ....
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Debt Connection Symposium and Expo 2014

Red Rock Hotel, Las Vegas, Nevada
September 9th-11th, 2014

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2014, focusing on networking and connecting with clients, service....

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FCIB 25th Annual Global Conference

The Sheraton Inner Harbor Hotel, Baltimore, MD
October 12th-14th

Join FCIB in Baltimore this October for three days of networking with your peers from around the world and educational sessions led by i....

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FHI 360 Conference Center, Washington, DC
October 14th-15th, 2014

ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors. ....

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