Mike Ginsberg’s Posts

Major Move at the Top – Goodbye, NCO?

July 17th, 2014

On Monday, Expert Global Solutions (EGS) announced that it would divest certain parts of its accounts receivable management (ARM) business to well-known private equity firm Platinum Equity. The tagline of their joint press release stated that the “business expected to operate as TSI,” effectively removing the name NCO from the U.S third party ARM industry […]

Mike’s Monday Musings

July 14th, 2014

In case you missed it, the second segment of the leadership series “From Our Desk to Yours” designed for ARM Executives by Rozanne Andersen and Kaulkin Ginsberg is now available for you to download here. In this segment, we covered important topics and developing trends including the keys to sustaining and growing revenues in today’s […]

Good sales people are hard to find

July 7th, 2014

Owners and executives across virtually every industry are constantly challenged by increasing their company’s revenues. For debt collection agencies increasing revenues is particularly challenging because expansion relies heavily on either securing new clients or increasing revenue streams from existing clients. Clients seldom embrace their vendors increasing rates and successful expansion into new markets especially requires […]

Return of the Subprime Market

July 1st, 2014

Credit and collection professionals fixated on the CFPB and other regulations may be overlooking a significant developing trend that could pave the way to sustainable increases in placement volumes and improvement in liquidation results from a critical market segment. Recent reports strongly support that lenders are once again pursuing risky credit-card borrowers more aggressively than […]

Why ARM Needs ICG

June 26th, 2014

The Benefits of ICG are Vast Earlier this week, CEOs from some of the largest Accounts Receivable Management (ARM) firms in the world gathered together on Marco Island for the annual International Collectors Group (ICG) meeting. Decision makers openly shared their experiences, discussed challenges and opportunities, and celebrated their successes with each other. From the […]

CFPB Sets Bad Example for Financial Literacy

June 18th, 2014

Martin Sher, who served as President of ACA International, authored 3 books on collections and owns a successful collection operation, recently wrote this short editorial about the CFPB that I thought was very insightful and important to pass along to you. Please share any comments you may have about this important topic. The Consumer Financial […]

Thankful on Father’s Day

June 13th, 2014

I am very fortunate to have had multiple “father figures” in my life to learn from. Each of them taught me vastly different life-lessons. They never preached their ways to me. Instead, they simply lived their lives and I gained valuable insight just by hanging around them. As Father’s Day approaches, I find myself thinking […]

Unemployment Update-What does it mean for you?

June 10th, 2014

Should credit and collection professionals who are evaluating their company’s financial results increase their forecasts in light of the current positive news about the U.S. unemployment rate? Not yet. A recent article that appeared on insideARM provided us with positive news on the unemployment front and they were not alone. Consider the following positive indicators: […]

What are the universal value drivers when it comes time to sell a business?

June 5th, 2014

The value of a business, like beauty, lies in the eye of the beholder, right? Yes but only to a point. Some buyers may place a higher value than others on particular aspects of a selling business. One such aspect is the business’s client base. Perhaps the selling business has a longstanding and contractual engagement […]

Developing Trends in Accounts Receivable Management Will Influence Mergers and Acquisition Activity in the Second Half of 2014

May 30th, 2014

Many owners of ARM companies are contemplating whether to hunker down and focus on running their business or whether the time is right to sell their company. As we approach the second half of 2014, here are some big picture trends that are sure to influence some owners’ decision making process:       The […]


Major Move at the Top - Goodbye, NCO?

July 17, 2014

On Monday, Expert Global Solutions EGS announced that it would divest certain parts of its accounts receivable management ARM business t ....
» see this post

Mike's Monday Musings

July 14, 2014

In case you missed it, the second segment of the leadership series From Our Desk to Yours designed for ARM Executives by Rozanne Ander ....
» see this post

Good sales people are hard to find

July 7, 2014

Owners and executives across virtually every industry are constantly challenged by increasing their companys revenues. For debt collectio ....
» see this post


ACA International's 75th Anniversary Convention & Expo

Chicago, Illinois
July 23rd-25th, 2014

Celebrate the industry's past, present and future while enjoying one of the most dazzling cities in the world. Join ACA in Chicago for the 75th Anniversary Convention & Expo!



Washington, DC
October 14th-15th, 2014

ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors.


DCS 2014

Las Vegas, Nevada
September 8th-11th, 2014

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2014, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys – at a whole new level.