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The accounts receivable management industry is on the precipice of consolidation. Regulatory and compliance requirements, increasing client demands, and volatile economic conditions continue to pose challenges. ARM companies that can’t compete are closing shop or getting gobbled up by larger players. The financial services segment is still on a slow road to recovery following the Great Recession, paving the way for healthcare and government collection services to take center stage. Industry leaders and their teams who analyze the factors that affect these markets can capitalize on expansion opportunities.
1) The IRS’ income tax collection program for private collection agencies represents a veritable mother lode no matter how we tally up the numbers.
2) The University of Michigan Consumer Sentiment Index and 10-year treasury rate will maintain positive economic outlooks for the next three years. However, if the 10-year treasury rate increases as drastically as the Congressional Budget Office projects, borrowing will become much more expensive, discouraging consumers from taking out loans.
3) ARM companies too small or immature to withstand the winds of change are closing doors or being acquired; on the flip side, ARM companies with robust compliance and financial infrastructures are gaining market shares at every turn.
4) The U.S. ARM industry is on the verge of consolidation that will result in fewer collection agencies, collection law firms, and debt buyers in the market. However, right now we are in the midst of an M&A slowdown as decision makers on both sides of a transaction take their time to make informed decisions.
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