Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Subprime Auto Collections - A growth market for ARM companies or the latest bubble about to burst?

October 22, 2014

As we recall, painfully well, the Great Recession was largely about a housing bubble created by consumers eager to borrow and investors desperate for profits. The warning signs of the developing financial crisis were silenced in large part by securitization and a lack of regulatory oversight. Is another bubble market emerging in the subprime auto sector? Perhaps, but a growth market for accounts receivable management (ARM) firms is fast developing already.

Ju ....
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The Mortgage Market and the Importance of Existing Home Sales

October 20, 2014

We are now more than halfway through October and that means the home buying season has more or less come to an end. Over the next two weeks, data will be released on new residential construction and existing and new home sales for September (click here). When this happens, existing home sales usually gets the short end of the stick. News outlets like to highlight new constructions and their sale pri ....
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Critical Mistakes to Avoid When It Comes Time to Sell a Business

October 14, 2014

By definition, business owners wear a lot of hats. Throughout their professional careers, owners are head cheerleaders, chief bottle-washers, disciplinarians, mentors, negotiators, even therapists. However, most business owners never sell a business until it comes time for them to sell th ....
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EVENTS

NARCA 2014 Fall Collection Conference


The Wynn, Las Vegas, Nevada
October 22nd-25th, 2014

It's never to soon to start planning for another outstanding NARCA Conference - NARCA's 2014 Fal....

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ACA Internationals 2014 Fall Forum & Expo


The Hyatt Regency San Francisco
November 5th-7th, 2014

The fun never stops in vibrant San Francisco, home to the Golden Gate Bridge, Alcatraz, Fishermans Whar....

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The 2014 Receivables Management Association conference


The Eaton Chelsea Hotel in Toronto, November 19th-20th, 2014....

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