Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Mike Ginsberg's Musings

June 13, 2013

Standardization of debtor information takes center stage at FTCCFPB workshopOne of the most talked-about themes that emerged at last we ....
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UK Collections and Recoveries: An insider's view of the top trends shaping the industry

June 10, 2013

Much like what has been transpiring within the U.S. debt collection and accounts receivable management ARM industry since the formation of ....
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A Summary: Top Ten Trends In Collections and Recoveries in the UK

June 5, 2013

Part 1 of 2 1-5 of 10 Key TrendsIn 2012 there was a significant shift in the recoveries market. The importance, influence and focus o ....
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Events

HFMA ANI

Orlando, Florida
June 16th-19th, 2013

Learn about experiments with population health, bundled payments, and managing the operations and financial performance of physician practices.

 

ACA International's 74th Annual Convention & Expo

San Diego, California
June 14th-16th, 2013

Mark your calendars and get ready to design your own convention experience as this annual ACA event takes on San Diego in July.

 

CMS Credit & Collections Tour 2013

Atlanta, Georgia
August 14th-16th, 2013

These visits will allow you to get to know the most prestigious collection, risk and data management companies, understand the newest strategies and see the latest technology in use.