Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Financing an Acquisition

January 21, 2015

Interest rates are low, the economy is growing, business is great and you want to make your first acquisition. What's more, you've already identified the perfect add-on opportunity to support the expansion of your current business. However, you don't like the idea of tying up all of your working capital in a new business endeavor, and you still may not have enough cash on hand to make an acquisition outright.


Fortunately, financing options are available if...

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New Moves at the Top of the ARM Industry

January 12, 2015

Last week, West Corp. announced it entered into a definitive agreement to sell its accounts receivable management (ARM) business to Alorica, Inc., a California-based provider of call center solutions. When this transaction closes, West will effectively exit from an industry in which it emerged as one of the biggest players.

This transaction is the latest example of major changes taking place among the largest ARM firms in the United States. Late last... ....
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Is 2015 the Year of the Acquisition?

January 6, 2015

As we return to our desks after the start of the New Year, the first few days are filled with well wishes for a happy, healthy and prosperous year and questions about your resolutions. On the personal front, popular resolutions are to exercise, spend time with family or read more. What about professional resolutions? Are you and your leadership team setting corporate New Year's resolutions? Perhaps you're resolute to cut travel expenses, train more and - one of... ....
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EVENTS

DBA International's 18th Annual Conference


ARIA Resort and Casino
Las Vegas, NV
February 3rd-5th, 2015

DBA International's 18th Annual Conference - Passport to the Future - is one of the most well attended events in the industry attracting more than 1,500 attendees. As a sponsor, your company will receive unprecedented exposure to potential clients and leaders in the receivables industry. Providing opportunities for exceptional lead generation.......

» see this event's details


ACA of Texas 67th Annual Conference & Expo


Crowne Plaza Austin
Austin, TX
February 16th-18th, 2015

The 67th Annual Conference and Exposition will be moving to Austin, in conjunction with its 2015 Legislative Summit. Come early or stay over, network with your peers, learn from nationally recognized experts and see the latest products and services from our 30 exhibitors.

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will be speaking.......

» see this event's details


ACA International Spring Forum and Expo


Hyatt Regency
San Antonio, TX
March 25th-27th, 2015

Join your fellow ACA members in San Antonio and reignite your passion for compliance and healthcare collections at the Spring Forum & Expo 2015! Experience fresh approaches around every corner to help your business leap ahead of the competition.

Click here for more information.

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