Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

A Brief Introduction to FinTech and the Global Investment Trend

January 11, 2017

Financial technology is revolutionizing the financial services industry by changing the way we pay for goods and services, utilize banking services, take on loans, and much more. The ARM industry must keep up with these advances and the inevitable impact it will have on regulations and compliance. For example, does your firm accept and understand the implications associated with Bitcoin transactions, as well as the scrutiny it faces with regulators?....

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Seven Steps on How Best to Work with an Advisory Board

January 10, 2017

Although it can be intimidating to work with an advisory board following the sale of your business, there are certain steps you can take to make this a much more comfortable process. ....

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Getting the Business in Order before a Sale is Contemplated

January 9, 2017

Getting the business ready for a sale can be a strenuous and time consuming process, especially if it is rushed. We recommend taking your time with this process over several years as you address financial, legal and organizational planning. ....

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RECENT ANNOUNCEMENTS

Kaulkin Ginsberg Releases the Healthcare RCM Overview

November 1, 2016

This report provides analyses of the current and anticipated challenges facing the healthcare market, trends facilitating growth, and an outlook for the future.....

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Register Now for Mike Ginsberg and Rozanne Andersen's Forward-Looking November Webinar

October 12, 2016

2016 is prepared to go out with a bang. But what's next? Join Mike Ginsberg and Rozanne Andersen on Thursday, November 3, at 2 PM ET for a fast-paced, forward-looking discussion to help ARM industry leaders like you plan ahead for 2017.....

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Kaulkin Ginsberg Publishes the Accounts Receivable Management Industry Overview

October 4, 2016

Kaulkin Ginsberg's strategic advisory and market intelligence research team is proud to announce the release of The Accounts Receivable Management Industry Overview. ....

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