Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Major Move at the Top - Goodbye, NCO?

July 17, 2014

On Monday, Expert Global Solutions EGS announced that it would divest certain parts of its accounts receivable management ARM business t ....
» see this post


Mike's Monday Musings

July 14, 2014

In case you missed it, the second segment of the leadership series From Our Desk to Yours designed for ARM Executives by Rozanne Andersen ....
» see this post


Good sales people are hard to find

July 7, 2014

Owners and executives across virtually every industry are constantly challenged by increasing their companys revenues. For debt collection ....
» see this post


Events

ACA International's 75th Anniversary Convention & Expo

Chicago, Illinois
July 23rd-25th, 2014

Celebrate the industry's past, present and future while enjoying one of the most dazzling cities in the world. Join ACA in Chicago for the 75th Anniversary Convention & Expo!

 

ARM U

Washington, DC
October 14th-15th, 2014

ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors.

 

DCS 2014

Las Vegas, Nevada
September 8th-11th, 2014

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2014, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys – at a whole new level.