Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Three Major Events Over the Past 25 Years

February 2, 2016

This year, Kaulkin Ginsberg is celebrating its silver anniversary serving the accounts receivable management industry. ARM has changed dramatically over the past 25 years. As I look back, three major ....
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M&A Trends in the Financial Services Industry

January 25, 2016

The financial services industry is a highly-regulated market with increasing levels of oversight as a result of the Great Recession. Although this area has many participants, financial service assets are concentrated and the market is consistently consolidating.

From October 2015 to January 2016 - just four months - there were 93 financial institution mergers alone. During the first three quarters of 2015, there were 224 mergers. That number excludes the 93 merger ....
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GC Services Deal Shows Everything Can Change

January 12, 2016

On Tuesday, we found out that ARM industry titan GC Services was acquired by Owner Resource Group, based in Austin, TX, and NB Alternatives Advisors, a subsidiary of Neuberger Berman. This transaction closed on December 31, but no one knew about it until now. Everything GC Services did, they did so quietly, s ....
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EVENTS

DBA International's 19th Annual Conference

ARIA Resort and Casino
Las Vegas, NV
February 9th-11th, 2016

DBA International's 19th Annual Conference - Moving Forward Together - is one of the most well-attended events in the industry, attracting more than 1,100 participants. The event provides abundant networking opportunities with key players in the debt buying ....

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ACA of Texas 68th Annual Conference & Expo

Menger Hotel
San Antonio, TX
March 14th-16th, 2016

Join the American Collectors Association of Texas for their 68th annual conference and southwest exposition. Build relationships as you exchange ideas with fellow members. Gain insight from their experiences and share bold ideas and solutions of your own. This conference is your time ....

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Debt Collection Forum 2016

Ameristar St. Charles
St. Charles, MO
March 21st - 23rd, 2016

The Debt Collection Forum brings together senior-level executives, front-line collection managers, and compliance professionals from across the country to provide real-world solutions and strategies to problems we encounter every day. Join us at the ....

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