Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Using Earn-Outs to Bridge Gaps in Purchase Price

September 28, 2016

Deciding on the structure of a sale is challenging on many levels. Once the purchase price is determined by a buyer and seller, both parties need to figure out how much cash will be paid at closing. Most owners dream of selling their business in an all-cash transaction, but very few companies warrant such a bu ....
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What Makes a Leader Great?

September 26, 2016

Over the weekend, I read an article in the Harvard Business Review on the difference between good leaders and great ones. I assumed there would be a breakdown of the characteristics that separate good leaders from great ones, and advice on how everyone can become a great leader. Instead, it talked about th ....
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Is the Wait for the ED Contract Almost Over?

September 19, 2016

There is a strong indication that the U.S. Department of Education is finally getting its act together and will award the unrestricted portion of its contract by the end of September. Reference checks were recently conducted, which most insiders believe is the final step before contracts are granted. Assuming the wait is almost over - and arguably the most hotly pursued and closely scrutinized contract in recent history is finally awarded - what will it mean to th ....
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EVENTS

Commercial Collection Agencies of America Annual Meeting

Delray Beach Marriott
Delray Beach, FL
October 13th - 16th, 2016

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will lead a discussion on "Selling and Purchasing An Agency - Looking at it From Both Sides of the Table." He will have candid discussion in an open forum setting regarding the increasing ....

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First Party Outsourcing Summit

Eaglewood Resort & Spa
Itasca, IL
October 17th-19th, 2016

The industry's only event focused entirely on the unique challenges of first-party outsourcing. The inaugural summit on October 2015 was a wild success with more than 190 participants. No exhibit hall, multiple content tracks, intimate setting.

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NARCA 2016 Fall Conference

The Cosmopolitan
Las Vegas, NV
October 26st-29th, 2016

NARCA conferences provide a forum to attend cutting-edge educational sessions, earn CLE credits, attend client meetings, and network with professionals from creditors rights law firms, clients and credit grantors, buyers and sellers of consumer debt, and vendors of innovative products and services. NARCA conferences generally attract more ....

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