Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Lessons Learned from the Trenches (Part I)

July 21, 2016

Most owners fantasize about the day they sell their business. Their visual includes heaping piles of cash, a blue-chip buyer, ceremonially tossing the keys, smiling faces all around, and driving off into the sunset in an expensive convertible with the top down. Paints a ....
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Semiannual Outlook for Q2 2016: A Strengthening Employment Rate

July 20, 2016

The state of the U.S. economy - especially the employment rate - has been in the spotlight as Election Day 2016 approaches. Although there is merit to both the Republican and Democratic job market narratives, overall the employment climate is improving. The most common measure is the official unemployment rate (U3), which was at a seasonally adjusted rate of 4.9% in Q2 2016 - the same as Q1 2016. The U3 is just the tip of the iceberg with regard to the job market, ....
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The Top 5 Value Killers

July 13, 2016

Athletes, sports teams, and entertainers are all evaluated by their ability to generate revenue, win championships, and gain critical acclaim. Public companies are assessed based on their stock performance; we can quickly see when an entity is at the top of its game and when it's not. _p ....
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EVENTS

DBA International 2016 Executive Summit

Omni Hotel
Hilton Head, SC
August 2nd-4th, 2016

DBA International's Executive Summit is an intimate event designed to provide the right balance of education, discussion, networking, and breathtaking scenery. A limited audience ensures every voice is heard and the focus is on discussion, not presentations.

This beautiful beach ....

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Debt Connection Symposium and Expo 2016

JW Marriott Starr Pass
Tucson, AZ
September 13th-15th, 2016

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2016, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys - at a whole new level.

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FENCA World Congress 2016

Radisson Blu Hotel
Berlin, Germany
September 21st - 24th, 2016

Shaping the collection industry of tomorrow means understanding the key issues of today. The Federation of European National Collection Associations established three main fields of focus to the sustainable revolution of debt collecting: market and innovation, regulation and compliance, and over-indebtedness and debt advice. Each topic is ....

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