Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Taking Advantage of the Health Care Buzz

April 23, 2015

In Septemeber 2014, Kaulkin Ginsberg wrote about Health Care and the Amazing Aging U.S. Population, a blog post discussing the implications of the baby boomer generation's impending retirement. Now, we take a look at some of the major regulations impacting both the U.S. health care system and the ARM industry, and how ARM providers can get involved with this expanding segment.

The Affordable Care Act - also known as "Obamacare" - created a new, growing... ....
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The Roller Coaster Ride Called College Admissions

April 14, 2015

Like the countless parents of high school seniors before us, my wife and I spent the past year living through the college selection process with our oldest son. Last night, Zach decided that he will be attending the University of Maryland, College Park, in the fall. This morning, I found myself reflecting on the exciting, emotional, pressure-packed, and sometimes ruthless college selection process we just endured. For those parents or students who have not yet...

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M&A Pricing Snapshot

March 30, 2015

Buyers of accounts receivable management (ARM) firms are continuing their acquisitive ways, completing more transactions in a one-year time period in 2014 than at any point since the start of the Great Recession.

Looking ahead, Kaulkin Ginsberg expects this trend to continue at an accelerated pace. Arguably the most critical components of any transaction - whether you're contemplating making an acquisition or selling your company - are establishing... ....
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EVENTS

Collection and Recovery Solutions 2015


Four Seasons Hotel
Las Vegas, NV
May 6th-8th, 2015

This content rich educational conference gives the techniques, strategies and resources for maximizing collection and recovery outcomes. Our goal is to enrich the intensity of the conference for the exhibitor, attendee and sponsor alike with an unparalleled learning experience. This is an exclusive gathering of industry professionals like none.......

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NARCA 2015 Spring Collection Conference


The Omni Hotel
Nashville, TN
May 6th-9th, 2015

Mark your calendar now! Before you know it, hundreds of NARCA members will be descending on Nashville, Tennessee, for the NARCA 2015 Spring Collection Conference at Nashville's newest downtown hotel, the Omni Nashville.

Every NARCA conference gives you the best subject matter experts, discussions about issues that impact your business, great educational.......

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The Topline Business Owners Workshop


Crist Boardroom, Samuel Riggs IV Alumni Center
University of Maryland, College Park
May 12th, 2015

Join Topline's executives at this half-day event for a gathering of prominent leaders and experienced advisors that will focus on critical growth and effective exit strategies for established businesses. Whether you're expanding your business, thinking of selling or simply looking for more information,.......

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