Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!



Valuation May Be the Most Effective Strategic Planning Tool

November 16, 2015

Do you truly understand the value of your business?

If you're like many executive teams, you're wrapping up your fall strategic planning session and finalizing your 2016 budget. As a part of this effort, did you also conduct an objective valuation of your business? If the answer is ye ....
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Getting to Know the Utilities Industry

November 10, 2015

The utilities industry is a highly-regulated market with tremendous regional fragmentation despite its maturity. However, it presents excellent opportunities for ARM companies.

Utilities collections accounted for $550 billion in revenue for the ARM industry in 2014. This market segment is comprised of three broad sectors - electricity, gas, and water - but electricity and gas are projected to account for 97.6% of all utility revenue in 2015. Overall, Kaulkin Ginsb ....
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Fundless Sponsors are Sprouting Up in the Lower Middle Market

November 4, 2015

Hardly a week goes by when I'm not contacted by a financial-type investor looking for quality companies to buy. In the past, these solicitations were infrequent, and they were typically made by marketing specialists from large, established private equity firms. In today's competitive M&A marketpla ....
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DBA International's 19th Annual Conference

ARIA Resort and Casino
Las Vegas, NV
February 9th-11th, 2016

DBA International's 19th Annual Conference - Moving Forward Together - is one of the most well-attended events in the industry, attracting more than 1,100 participants. The event provides abundant networking opportunities with key players in the debt buying ....

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2016 Larger Market Participant Summit

FHI360 Conference Center
Washington, D.C.
April 20th-21st, 2016 and the iA Institute host the fourth annual Larger Market Participant Summit.

This exclusive event caters to the unique interests of the larger ....

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ICG 2016 Annual Meeting

The Cloister at Sea Island
Sea Island, GA
April 24th - 26th, 2016

ICG was originally formed by Dennis Punches nearly five decades ago, in 1967, as Men of Ideas. As the CEO and Founder of Payco American, the largest collection agency in the world at the time, Dennis wanted to establish a group comprised of decision makers from the largest debt collection agencies in the world to meet once a year. ....

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