Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Lessons Learned from the Trenches (Part II)

August 23, 2016

The end of summer triggers a lot of very strong emotions. For parents, it can create a feeling of emptiness as their kids start school. For rabid football fans, it's jubilation as they schedule their fantasy team draft. For business owners who never want the proverbial vacation to end, thoughts of sel ....
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The Industry's Trending Topics

July 27, 2016

Sports enthusiasts may be familiar with ESPN's "Pardon the Interruption" hosted by Michael Wilbon and Tony Kornheiser. The two commentators frequently argue about the top stories of the day in "sports... and o ....
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Lessons Learned from the Trenches (Part I)

July 21, 2016

Most owners fantasize about the day they sell their business. Their visual includes heaping piles of cash, a blue-chip buyer, ceremonially tossing the keys, smiling faces all around, and driving off into the sunset in an expensive convertible with the top down. Paints a ....
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EVENTS

Debt Connection Symposium and Expo 2016

JW Marriott Starr Pass
Tucson, AZ
September 13th-15th, 2016

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2016, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys - at a whole new level.

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FENCA World Congress 2016

Radisson Blu Hotel
Berlin, Germany
September 21st - 24th, 2016

Shaping the collection industry of tomorrow means understanding the key issues of today. The Federation of European National Collection Associations established three main fields of focus to the sustainable revolution of debt collecting: market and innovation, regulation and compliance, and over-indebtedness and debt advice. Each topic is ....

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Commercial Collection Agencies of America Annual Meeting

Delray Beach Marriott
Delray Beach, FL
October 13th - 16th

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will lead a discussion on "Selling and Purchasing An Agency - Looking at it From Both Sides of the Table." He will have candid discussion in an open forum setting regarding the increasing costs of ....

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