Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

Four Trends that Signal Growth in the Financial Services Industry

May 6, 2016

The Great Recession hit the financial services industry - and the ARM companies that serve it - the hardest. Even now, this segment is still recovering; new regulatory policies are forcing banks to shift some of their focus toward compliance, taking resources away from business-gro ....
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The International Collectors Group Continues to Add Value for ARM

May 5, 2016

Last week, the largest accounts receivable management firms from around the world gathered for the annual International Collectors Group meeting. First-time attendees networked with established members who are the leaders of the oldest and largest ....
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Don't Get Burned By Your Insurance

May 3, 2016

By: Rozanne Andersen, Vice President and Chief Compliance Officer, Ontario Systems

Reading the fine print of your company's errors and omissions (E&O) insurance policy is about as interesting as reading a mutual fund prospectus. The font is small, the text is nuanced, the subject is boring, and, in m ....
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EVENTS

2016 ACA International Convention & Expo

Hyatt Regency Convention Center
Denver, CO
June 16th-18th, 2016

The ACA heads to Denver, a city only 340 miles from the exact center of the continental United States. This year, the convention will feature interactive sessions including coffee chats, technology best ideas, round-table discussion groups, deeper dive sessions, ....

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DBA International 2016 Executive Summit

Omni Hotel
Hilton Head, SC
August 2nd-4th, 2016

DBA International's Executive Summit is an intimate event designed to provide the right balance of education, discussion, networking, and breathtaking scenery. A limited audience ensures every voice is heard and the focus is on discussion, not presentations.

This beautiful beach ....

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Debt Connection Symposium and Expo 2016

JW Marriott Starr Pass
Tucson, AZ
September 13th-15th, 2016

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2016, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys - at a whole new level.

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