Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

The Rising Cost of a College Education

May 22, 2015

Today, theWall Street Journal reported that the rising cost of a college education - and the debt some families incur to send a student to school - is emerging asan important topic in the 2016 presidential race. Finally, candidates are focusing on the real causes behind this burgeoning dilemma, and they're not pointing fingers at the debt collector.

Republican ....
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Market Intelligence: How much do we really know about our market?

May 14, 2015

When it comes to running a business, it's hard to imagine anyone knowing more about the market in question than the owners and operators that deal with it on a daily basis. The accounts receivable management (ARM) industry is no exception.

When asked what drives their businesses, most owners provide a generic response like "market conditions," "client needs," or "the economy." While it's true these three factors all impact business performance, it's hard to take m ....
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Rozanne Andersen on Regulation - Medical Debt Trends

May 13, 2015

Kaulkin Ginsberg is proud of our longstanding relationship with Rozanne Andersen, Chief Compliance Officer of Ontario Systems. Rozanne's perspective on the regulatory climate impacting all facets of the accounts receivable management (ARM) is unparal ....
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EVENTS


NCCR Conference


Hyatt Regency
New Orleans, LA
June 1st-3rd, 2015

Gear up for what the CFPB has....

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ARM-U 2015


Addison Conference & Theatre Centre
Dallas, Texas
June 3rd-4th, ....

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ICG 2015 Annual Meeting


Four Seasons Hotel
Prague, Czech Republic
June 28th - 30th, 2015

ICG was originally forme....

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