Kaulkin Ginsberg At a Glance
“In order to succeed in a small and close-knit industry, it’s important to focus on doing what is best for each client. That means adhering to old fashioned ethics of doing what’s right, delivering what we promise and keeping our word. We are dedicated to serving the needs of this industry and are constantly looking for ways we can deliver value.”
– Marvin Kaulkin
Where We’ve Been
Marvin Kaulkin founded our company in 1988 to provide much needed merger and acquisition advisory services to local, Washington, DC-metro, lower middle-market companies. However, since our inception we have grown and the depth, breadth and success of our services have expanded. Our very first collection agency transaction took place in Beltsville, Maryland (a Washington, DC suburb) in 1991 and laid the groundwork for what would prove to be a rapid and successful rise in this particular market segment. Rather than walk before we ran, we opted to run first and in 1992 we advised on nearly a dozen transactions in the collection industry. The foundation for our industry specialty was born.
Making a commitment to focus on a particular industry was the first of many strategic enhancements that would prove essential in the growth and increased expertise of our company.
Our focus in the early years revolved around the debt collection industry, later known as accounts receivable management (ARM). We were strictly sell-side transaction driven. We initiated and advised on many pivotal ARM transactions including those involving private equity consolidators, the first and only industry roll-up IPO, the first large-scale, multi-national transaction and the first sale to a leading Customer Relationship Management (CRM) company, which paved the way for the integration of the ARM and CRM industries and our entre’ into the CRM industry. However, it was soon realized that our expertise, knowledge and access to key decision-makers would enable us to expand our service capabilities beyond sell-side representation. By the start of the 21st century we expanded our services to support virtually every stage of an ARM and CRM company’s life-cycle – from strategic analysis to assessing market value to developing and implementing growth and exit strategies. Our reputation extended beyond the U.S. and North America, enabling us to offer advice and support to clients globally.
We also began gathering and organizing enormous amounts of market information and providing our clients with valuable and ongoing market intelligence. As part of our information sharing initiative, Kaulkin Ginsberg launched the ARM industry’s first information website, collectionindustry.com, later renamed insideARM.com in the mid-1990s. With over 70,000 subscribers, the website has grown to become the industry’s go to online resource for collection agencies, law firms, debt buyers, creditors, vendors, regulators, industry investors and other interested parties.
As we expanded our services and market reach, so too did many of our clients. In the early to mid 2000’s a new industry emerged in the healthcare market called Revenue Cycle Management (RCM). This market included medical billing, patient eligibility, denial claims, and pre-delinquent/early stage collections. This became a fast growing market and an attractive growth opportunity for ARM and CRM companies.
Where We Are
Today, we offer M&A and strategic advisory services to OBS clients and companies interested in the OBS sector. We continue to expand our knowledge-base, utilize our expertise, and provide each and every client with a customized, client-centric approach. We strive to expand our industry specialization, and remain committed to delivering positive results day in and day out. We continue our mission to stay the most well-versed and trusted advisor for our clients.
Where We’re Going
“In spite of the phenomenal growth, this is still, in many ways, a close-knit industry. As we look ahead, our mission will remain the same. We will continue to do what is best for each client, and look for new ways we can deliver value to professionals in this industry. We are never satisfied standing still. We must move forward to move our clients forward.”
President & CEO
Latest Rumblings in the ARM Industry
May 15, 2013
To Sell to a Strategic, Financial or an Industry Buyer? Your Role Post-Closing Might Drive the Answer.
April 29, 2013
Where M&A and Compliance Intersect
April 17, 2013
May 23rd, 2013
Did you miss Mike Ginsberg's keynote at the TRMA Spring Conference? Here is your chance to see it!
June 6th, 2013
The Federal Trade Commission and the Consumer Financial Protection Bureau will host a joint roundtable on June 6, 2013, to examine the flow of consumer data throughout the debt collection process.
June 16th-19th, 2013
Learn about experiments with population health, bundled payments, and managing the operations and financial performance of physician practices.