Kaulkin Ginsberg At a Glance

“In order to succeed in a small and close-knit industry, it’s important to focus on doing what is best for each client. That means adhering to old fashioned ethics of doing what’s right, delivering what we promise and keeping our word. We are dedicated to serving the needs of this industry and are constantly looking for ways we can deliver value.”

– Marvin Kaulkin

Where We’ve Been

Marvin Kaulkin founded our company in 1988 to provide much needed merger and acquisition advisory services to local, Washington, DC-metro, lower middle-market companies.  However, since our inception we have grown and the depth, breadth and success of our services have expanded.  Our very first collection agency transaction took place in Beltsville, Maryland (a Washington, DC suburb) in 1991 and laid the groundwork for what would prove to be a rapid and successful rise in this particular market segment.  Rather than walk before we ran, we opted to run first and in 1992 we advised on nearly a dozen transactions in the collection industry.  The foundation for our industry specialty was born.

Making a commitment to focus on a particular industry was the first of many strategic enhancements that would prove essential in the growth and increased expertise of our company.

Our focus in the early years revolved around the debt collection industry, later known as accounts receivable management (ARM).  We were strictly sell-side transaction driven.  We initiated and advised on many pivotal ARM transactions including those involving private equity consolidators, the first and only industry roll-up IPO, the first large-scale, multi-national transaction and the first sale to a leading Customer Relationship Management (CRM) company, which paved the way for the integration of the ARM and CRM industries and our entre’ into the CRM industry. However, it was soon realized that our expertise, knowledge and access to key decision-makers would enable us to expand our service capabilities beyond sell-side representation.  By the start of the 21st century we expanded our services to support virtually every stage of an ARM and CRM company’s life-cycle – from strategic analysis to assessing market value to developing and implementing growth and exit strategies.  Our reputation extended beyond the U.S. and North America, enabling us to offer advice and support to clients globally.

We also began gathering and organizing enormous amounts of market information and providing our clients with valuable and ongoing market intelligence. As part of our information sharing initiative, Kaulkin Ginsberg launched the ARM industry’s first information website, collectionindustry.com, later renamed insideARM.com in the mid-1990s. With over 70,000 subscribers, the website has grown to become the industry’s go to online resource for collection agencies, law firms, debt buyers, creditors, vendors, regulators, industry investors and other interested parties. 

As we expanded our services and market reach, so too did many of our clients. In the early to mid 2000’s a new industry emerged in the healthcare market called Revenue Cycle Management (RCM). This market included medical billing, patient eligibility, denial claims, and pre-delinquent/early stage collections. This became a fast growing market and an attractive growth opportunity for ARM and CRM companies.

Where We Are

Today, we offer M&A and strategic advisory services to OBS clients and companies interested in the OBS sector. We continue to expand our knowledge-base, utilize our expertise, and provide each and every client with a customized, client-centric approach. We strive to expand our industry specialization, and remain committed to delivering positive results day in and day out. We continue our mission to stay the most well-versed and trusted advisor for our clients.

Where We’re Going

“In spite of the phenomenal growth, this is still, in many ways, a close-knit industry.  As we look ahead, our mission will remain the same.  We will continue to do what is best for each client, and look for new ways we can deliver value to professionals in this industry.  We are never satisfied standing still.  We must move forward to move our clients forward.”

Mike Ginsberg,
President & CEO 

LATEST BLOGS

Major Move at the Top - Goodbye, NCO?

July 17, 2014

On Monday, Expert Global Solutions EGS announced that it would divest certain parts of its accounts receivable management ARM business t ....
» see this post


Mike's Monday Musings

July 14, 2014

In case you missed it, the second segment of the leadership series From Our Desk to Yours designed for ARM Executives by Rozanne Andersen ....
» see this post


Good sales people are hard to find

July 7, 2014

Owners and executives across virtually every industry are constantly challenged by increasing their companys revenues. For debt collection ....
» see this post


Events

ACA International's 75th Anniversary Convention & Expo

Chicago, Illinois
July 23rd-25th, 2014

Celebrate the industry's past, present and future while enjoying one of the most dazzling cities in the world. Join ACA in Chicago for the 75th Anniversary Convention & Expo!

 

ARM U

Washington, DC
October 14th-15th, 2014

ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors.

 

DCS 2014

Las Vegas, Nevada
September 8th-11th, 2014

Dennis and Judy Hammond present Debt Connection Symposium and Expo 2014, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys – at a whole new level.